Clinical questions
If you're already a patient, the fastest way to reach a clinician is through your patient portal. Messages are answered by your provider, usually within 24 hours.
Open patient portal
Find My Formula5 minContact & support
We're easy to reach
Existing patients should message their provider through the patient portal - it's the fastest way to get a clinical answer. For everything else, find the right channel below.
Account & billing
Questions about refills, shipping, account access, or billing? Reach support directly by email.
rx@barefaced.comPress & partnerships
For media, partnerships, or anything not covered above.
press@barefaced.comIf this is a medical emergency, call 911 or go to your nearest emergency department. Barefaced Rx is not designed for urgent or emergency care.
Not a patient yet?
Start with your concern
Choose the treatment category that fits your skin first. The intake begins from the treatment page.